2009 Annual Institute Keynote Speakers

Steve Adubato, Ph.D., enjoys a distinguished career as a broadcaster, author, university professor and motivational speaker. A trainer and coach in the areas of communication and leadership skills, Steve also served in the mid 1980's as New Jersey's youngest state legislator at the age of 26.

Steve currently anchors two Channel Thirteen/WNET (PBS) broadcasts — Caucus: New Jersey, an Emmy Award-winning public affairs television series, also broadcast on NJN-Public Televisio n; and Inside Trenton, a news program covering New Jersey political issues on a weekly basis. He is also the executive producer and host of One-on-One with Steve Adubato, an in-depth interview program broadcast from Maine to Virginia, including Washington D.C., on CN8-the Comcast Network and Cablevision.

Steve has been the recipient of four prestigious Emmy Awards for his work on public television. In 1995, 2000 and again in 2001, the Mid-Atlantic Chapter of the National Academy of Television Arts and Sciences presented Steve with Emmy Awards in the category of "Best Host."

In addition to his work on public television, Steve is a media expert and columnist for MSNBC.com, who has appeared on the TODAY Show, MSNBC, CNBC, CBS/2 and the FOX News Channel as a media and communication analyst. Steve currently provides political commentary on 77-WABC, the #1 talk radio station in the coun try, as well as WOR-710 AM and has hosted on both networks. Most recently, Steve contributes on a regular basis to CBS 2 "Sunday Morning" and provides political commentary to "Steve Adubato...on PoliticsD on the CBS 2 Web site.

In addition to his career as a broadcast journalist, Dr. Adubato is a Rutgers University visiting lecturer with a Ph.D. from Rutgers in the field of mass communication and a Masters from the Eagleton Institute of Politics at Rutgers. He is also a "distinguished visiting professor" at Montclair State University in the field of broadcast journalism. Dr. Adubato's research and writing has focused on the role of the media in American society and the current state of journalism.

A much sought-after motivational speaker through his company Stand & Deliver, Steve has conducted communication and leadership workshops for a variety of clients in the corporate and non-profit sectors including Wachovia, Prudential, UBS PaineWebber, J.H. Cohn, Merrill Lynch, NASA, Horizon BC/BS and Johnson & Johnson. (A complete list of clients is available upon request). S tand & Deliver is a dynamic, hands-on professional development and executive coaching program, which Steve created to help today's professionals reach their potential as leaders.

Most recently, New Jersey Monthly magazine named Steve one of the top five most powerful media figures in the state. In the past, New Jersey Monthly selected Steve as one of the "50 Most Interesting People" in the state as well as one of the "25 Most Influential People in the State."

Steve writes a weekly column focusing on communication and leadership for The Star-Ledger, New Jersey's most widely circulated newspaper, which reaches over 1 million readers. He is a syndicated columnist who contributes to New Jersey Monthly, the Atlantic City Press, NJBIZ, Commerce Magazine and http://www.politicsnj.com/.


James Lloyd is President and founder of 9 Screens International, Inc.; an established Los Angeles-based consulting company. James Lloyd has over 25 years experience and is nationally and internationally recognized speaker in the areas of customer service, leadership, motivation, team-building and passion for healthcare associations, hospitals, insurance companies and physician groups.

He has held an executive position at a national healthcare insurance company, been a director at a major training company and served as a missionary worldwide. Mr. Lloyd is a noted lecturer and author on topics related to strategies for change management, achieving work/life balance, team-building, and customer service seminars. He regularly speaks on these topics and others for numerous organizations and associations.

Mr. Lloyd has authored two books, I'm on fire, watch me burn, and Torch Tips for a Luminous Life. James has also been a guest speaker on national radio and has dozens of recordings available via CD or DVD.

James has developed many CE credit courses as well as the following courses: Dazzling Patients, The Apology Principle, Ignite the Spark, Yield to New Ideas and Passion for Life, to name just a few. In addition, James has presented custom speeches at numerous major conferences as keynote speaker, such as the National Convention for Health Underwriters, The WellPoint Expo and the The Antonius Hospital and the Mesos Medical Centre in Amsterdam.

Among the clients benefiting from Mr. Lloyd's services are providers, hospitals, nursing and physician groups as well as not-for-profit multihospital systems; long-term care facilities; veteran's hospitals; insurance companies, and state and national healthcare associations.


John J. Nance, JD has been a dynamic and deeply dedicated member of the medical community for nearly two decades. A world-class speaker, consultant and best selling author, John brings a rich diversity of professional training and background to the quest of patient safety and medical practice improvement. His new book, Why Hospitals Should Fly: The Ultimate Flight Plan to Patient Safety and Quality Care (Second River Healthcare Press 2008), is reinventing the cultural foundations of healthcare and bringing clarity to the decade-long patient safety and quality care debate. The book was awarded the American College of Healthcare Executive's 2009 Book of the Year Award.

One of the founding members of the National Patient Safety Foundation, John was a member of the Executive Committee and served on the Foundation's board for 9 years. He is a native Texan from Dallas who earned his Bachelor's Degree from SMU (Southern Methodist University) and his Juris Doctor Degree from SMU School of Law before admission to the Texas bar. Installed as a Distinguished Alumni of Southern Methodist University in 2002, he is also a decorated Air Force officer-pilot veteran of Vietnam and Operations Desert Storm/Desert Shield—a Lt. Colonel in the USAF Reserve well known for his pioneering involvement in Air Force human factors flight safety education. As a professional pilot, John has piloted a wide variety of jet aircraft, including most of Boeing's line, as well as the Air Force C-141, and has logged over 13,000 hours of flight time in his commercial airline (Braniff and Alaska) and Air Force careers.

More important to his leading-edge role in healthcare, John Nance was one of the pioneers of the pivotal safety revolution in professional communication, teamwork, and leadership known in aviation as CRM (crew resource management). His book about safety in human systems entitled BLIND TRUST, published internationally in 1986, is widely credited with helping to spark not only the universal acceptance of CRM principles in aviation, but the earliest infusion of culture-changing lessons derived from aviation into medical practice. BLIND TRUST was pivotal in illuminating serious public issues in aviation safety for the American public, and WHY HOSPITALS SHOULD FLY follows in that tradition as a major wakeup call.

John has become a trusted and internationally recognized broadcast analyst and advocate for both medical/patient safety and aviation safety. Before joining ABC World News and Good Morning America in 1994, he had logged countless appearances on national shows such as Oprah, the PBS News Hour, Today, CNN, as well as most Canadian and English-speaking networks worldwide. In addition, his editorials have been published in newspapers nationwide, inclusive of the Los Angeles Times and USA Today, and he has been listed for more than a decade in Who's Who in America.

John J. Nance is also the internationally-known author of 18 major books, (five non-fiction, 13 fiction), his latest being Orbit (Simon and Schuster) which released to rave reviews in March of 2006 and is in development by Fox 2000 studios as a major motion picture. Two other of his books, Pandora's Clock and Medusa's Child, were both made into major, successful two-part mini-series for NBC and ABC respectively, and still air periodically around the world.

With most of his busy schedule of consulting and speaking dedicated to the urgency of improving healthcare from patient safety to practice satisfaction, John has also emerged as one of the leading thinkers on matters of major change to America's healthcare system. A dynamic and vocal advocate of completely removing the tort system from involvement in medical accidents and mistakes, he recently convened and hosted an unprecedented conference on the subject with the sponsorship of AHRQ, a conference of doctors and lawyers that spawned several very surprising and important realizations.

Already one of the nation's most dynamic and energizing professional speakers, John J. Nance's messages to medical practitioners have reached new heights of relevance and importance as seen in his presentations to such pace-setting entities as the Institute for Healthcare Improvement and a who's who of healthcare organizations.

John's unique ability to reach every member of the healthcare community comes from his unprecedented background mix of law, safety, aviation and even broadcasting. Physicians in particular resonate deeply with his powerful messages about leadership and the human propensity for mistakes even among the most tenured professionals, and his extensive experience working with hospitals and clinics nationwide has been documented by continuous client praise and the highest effectiveness ratings.

John J. Nance lives in Seattle, Washington, and travels among healthcare organizations nationwide.

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