Service To Members
The New Jersey Chapter of the Healthcare Financial Management Association will
become the primary source for membership professional development needs by
providing high quality, cost effective, educational, informational and career development
services. In this manner, the Chapter will meet the needs and expectations of all
customers of its available services.

  • The Chapter will continue to reach out to local colleges to develop joint ventures
    to provide education in healthcare finance and managed care. These programs
    will be offered to other HFMA Chapters to assist our fellow Chapters in providing
    this valuable educational tool to their members.
  • Using member need and expectation surveys, develop and implement innovative,
    timely and cost effective educational programs. The Chapter’s objective will be to
    provide a minimum of one Annual Institute with two days of programming. We will
    also provide four quarterly membership sessions and five or six educational
    sessions devoted to specific technical topics. Continue to improve all educational
    programming. The Chapter will focus on improved faculty evaluations, program
    agendas and support services.
  • Develop educational programs in coordination with other organizations, such as
    MGMA and TIPAAA.
  • To further enhance the educational opportunities of our members and their
    dependents, we will continue to offer college level scholarships, should the
    budget permit. The Scholarship Committee will review all scholarship applications
    and make recommendations to the full Board for approval should the Board elect
    to continue the scholarships.
  • The Chapter will continue to sponsor the attendance of all Chapter Officers and
    Chairpersons of the Publication and Membership Services committees at the
    annual Leadership Training Conference conducted by National HFMA. In this way
    we will maintain a well-educated, cohesive leadership team that will meet the
    expectations of our new members.
  • The Chapter will continue to sponsor the attendance of the President and
    President-Elect at the annual Fall President’s Meeting to better communicate the
    specific needs and requirements of our members to the national board.
  • The Chapter will continue to sponsor the attendance of the Past President,
    President and President-Elect at the annual Chapter President’s meeting at the
    Annual National Institute.
  • The Chapter will endeavor to expand its focus from hospital finance to broader
    healthcare areas, including managed care, planning, integrated healthcare
    delivery systems, primary care delivery systems, continuing care centers, medical
    group practice management and alternative delivery systems.
  • The Chapter will hold its educational programs at central locations in the state to
    meet the needs of its members.
  • The Chapter will endeavor to keep our members educated about, and aware of,
    their corporate compliance responsibilities in order to protect them and their
    organizations.
DIRECTORY
  • Continue the high quality standard of the New Jersey Chapter membership
    directory.
SOCIAL
The New Jersey Chapter of the Healthcare Financial Management Association will
broaden its current focus to provide healthcare professionals with opportunities to
socialize and network with their peers in a non-work related environment.

  • Request the Social Committee to:
  • Determine membership expectations.
  • Develop a concise listing of goals and objectives.
  • Identify four social activities for the upcoming Chapter year, including our highly
    successful golf outing, considered by many to be the best healthcare outing.
  • Develop a program to effectively encourage Chapter members to participate in
    Chapter social activities.
  • Honor our members’ achievements and support of the HFMA.
ADVOCACY
Continue the New Jersey Chapter of the Healthcare Financial Management
Association’s advocacy efforts representing our membership to regulators and elected
officials.

  • Develop strong positions relative to state and national healthcare reform issues
    and regulatory changes.
  • Participate in pro-action activities sponsored by National HFMA.
  • Coordinate lobbying efforts with other healthcare associations.
QUALITY OF SERVICE

Newsmagazine

The New Jersey Chapter of the Healthcare Financial Management Association will timely
communicate Chapter activities, industry issues and developments and relevant original
articles.

  • Publish at least four FOCUS newsmagazines a year.
  • Develop and implement appropriate technologies that improve the timeliness of
    information gathering and dissemination to members including the potential use
    of non-print media.
  • Explore the potential use of state-of-the-art technologies to quickly disseminate
    information of importance to the membership.
  • Explore the use of HFMA Net and its web page to expand information flow with
    HFMA National.
  • Promote the use of the New Jersey Chapter Web Site.
EDUCATION SESSIONS
Expand educational offerings for our members:

  • The Education Committee will review the education schedules, agendas and
    attendance for the past two Chapter years. The committee will use this data to
    develop methods to improve overall attendance at each education session. The
    committee will review time, location and format in addition to the subject matter to
    determine their effect, if any, on attendance.
  • The Education Committee will establish a schedule of education sessions at each
    Chapter year and estimate target attendance goals for each session.
  • The committee will submit the education schedule for publication in each issue of
    the FOCUS newsmagazine and all other New Jersey Chapter publication vehicles.
  • The Education Committee will develop a process to facilitate the timely mailing of
    education session notices and registration of participants.
ANNUAL INSTITUTE
  • Improve Annual Institute attendance.
  • Study and determine the root causes of attendance fluctuations through review of
    membership surveys and program evaluations. The committee should review
    changes in membership attendance patterns to understand member decisions
    not to attend the Institute or reduction in member attendance from specific
    organizations.
  • Critically evaluate Institute program content to ensure that the program content
    meets the needs of the membership and contains substance.
  • Continue to invest in obtaining the highest quality speakers and ensure that
    Institute programming truly meets the needs of the New Jersey Chapter
    membership.
  • Focus on hospital and healthcare system attendance as a core to other
    organizations attending.
CHAPTER GROWTH
The New Jersey Chapter of the Healthcare Financial Management Association will target
an increase of approximately two percent in its current membership of 1,030. The
Chapter will strive for continued growth of membership participation in Chapter activities
and committees.

  • The Board of Directors of the New Jersey Chapter has adopted an open
    participation policy for committee membership. The Board encourages as many
    members as wish to join a committee to participate. The Board opened all
    committee meetings to the entire membership, with the exception of the Executive
    Committee of the Board, Nominating Committee, Auditing Committee, and
    Strategic Planning Committee.
  • The Membership Committee will determine the percentage of members actively
    participating on one or more Chapter committees. The Chapter will utilize this
    data as a base line from which member participation growth may be measured.
  • Facilitate the active participation of new members on HFMA committees by:
  • Publishing New Jersey Chapter committee meeting dates and locations in
    the Chapter newsmagazine.
  • Encouraging committee chairpersons to open committee membership to all
    interested members.
  • Promoting committee activities through a special orientation to all new
    members discussing committee activities and the benefits of membership.
  • Development of a Board mentoring program for all new members.
  • The New Jersey Chapter will continue to reach out to non-traditional groups for
    membership in the HFMA. The Membership Committee will target industry groups
    that represent membership potential.
PLANNING AND DATA GATHERING PROCESS
The planning and data gathering process to develop the plan, assess member needs
and determine Chapter strengths and weaknesses consisted of:

  • Written membership survey.
  • Committee chairpersons’ survey.
  • Board of Directors’ annual planning meeting.
  • Annual Institute evaluations.
  • Quarterly meeting evaluations.